Contactless Restaurant Ordering

I think my love for food makes me curious about exploring different restaurants. Everyone has their own aesthetic. My aesthetic is the art of food. Watching the colors binding the taste of spices wrapped around solids is just a different level of pleasure. Every chef balancing the blend of salt and sweet with a pinch of sourness creates masterpieces in their own style. These masterpieces, when plated with an elegant amalgamation of colors, speak their diverse beauty.

Journey of Exploring Restaurants

My experience of exploring restaurants has been sophisticatedly pleasing so far. Here is what I have picked from different restaurants in terms of endearment. Every restaurant has its own niche of articulating its art. From ordering to cooking to plating to serving, every restaurant tends to differ in an eloquent manner.

Besides food, the ambiance and hygiene of the restaurant attracted me the most while looking to dine in. In the world of social media and considering everyone’s craze for it, investing in the ambiance is a smart move. Hygiene in public places is adored and well appreciated.

Waiting has never been my cup of tea. I like things quick and smooth. The one thing I disliked about the quality of service in restaurants is that it took unnecessary time in serving the order. It could be avoided if there was more staff or an alternative solution for it.

On my journey of restaurant exploration, I came across a technology that blew my mind. Right when my patience was at its peak, I was introduced to the contactless way of placing an order. A restaurant had digitized its menu and the whole process of placing orders went online even for a dine-in experience. The restaurant provided exactly what the food and beverage industry needed.

Contactless Restaurant Ordering

The Contactless Restaurant Ordering system is the new normal way of dining in a restaurant. From menu till payment, everything is made available with just one scan. Personally, I found it the quickest and the most suitable technology for the smooth functioning of a restaurant.

I was so mind blown by this technology that I couldn’t stop at just the introduction. I had to go in its depth. I decided to figure out its pros and cons. Since I had experienced contactless dining on my way of exploring restaurants, it was easier for me to get to know it better. Here is a summary of what I learned about it.

Benefits The advantages of a contactless restaurant ordering system go far beyond quick service.

• The customer feels in control of placing his/her order. Since everything is available in a QR code, pre-placed on the table, the customer doesn't have to wait for a waiter or experience the way the restaurant wants it. They can place orders and make changes according to themselves.
• It eliminates the chaos or confusion that was always a risk in manual ordering. The waiter is just a human, mistakes or miscommunication could always make chaos in the restaurant’s work.
• Online ordering gives an advantage to the organization. They get access to the personal details of the customers. They can use these details to improve their marketing strategy. They can send daily updates or special offers to the customers. Building a bond with customers is an important

Part of running a successful business. The access to their details will help you relate your services better with the customers.

•  There is hygiene and sanitarily maintained if there is contactless ordering. The lesser the touch, the better it is. Especially in times of post-covid, maintaining hygiene, sanitary and social distancing has become an essential part of life.
•  Lastly, as mentioned above, the quick and smooth working of a restaurant is a good deal for both the customers and the restaurant owner.

I found this technology to be a great investment in the food and beverages industry. It will really ease out the working of the industry and help it grow at a high pace. Tell your views on it in the comment section below. Maybe you can change my perspective.